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you consider these critical components when looking at new locations?
- Which services will you need at your new location?
- Telephone lines
- Internet Access
- Toll Free numbers
- Long distance
- Data network connectivity
- Email and web site support
- What's the existing technology infrastructure at each potential
location?
- What technology is required for your business's optimal performance?
- Will the carriers construct the facilities and services
you need if they are not available?
- Will the carriers charge you for the buildout of new facilities?
- Would you prefer a vanity number or a standard issued number?
- Do you want to keep any existing telephone numbers?
- Which numbers can be moved and which require special services?
- Will your new letterhead, forms and business cards have the correct
telephone numbers?
- Will your orders for new service be processed correctly?
- How do you ensure that all your services are functioning when you move in?
- How do you connect the outside infrastructure to your phones, computers,
modems, alarms, etc?
- Is there someone that can coordinate all of these things so you can
focus on your business?
We make connectivity at new locations as easy as flipping the switch.
And we do all the work at no charge to you.
Cooperative spearheads and implements all aspects of procurement,
implementation, and coordination, including:
- Evaluating your business needs and recommending technologies to assist
in accomplishing your objectives.
- Identifying the appropriate services and determining availability
at each location under consideration.
- Working with the carriers to seek funding for required engineering and
construction.
- Presenting options available from a variety of carriers, and
providing comparative pricing.
- Confirming telephone number availability, and reserve numbers as
required.
- Writing processing and tracking service order through completion.
- Ensuring your services work as promised.
- Auditing carrier invoices to guarantee billing matches their quotes.
Cooperative remains a part of your support staff for the duration of
your term with your carrier. We augment the carriers in-house call
centers giving you a personal account manager and team. Plus, if
you ever decide to change your carrier, we stay on board and continue to
serve you with the new carrier so you never have to re-train or
re-familiarize.
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