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ยป Accolades and other mushy stuff... this is where we'll put all those really, really nice comments about how wonderful we are to work with, how smart we are, how we saved our clients time, money, and kept them from going bald via pulling their hair out. warning: we're insufferable after reading our own press. | ||||||||||||||||
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To find out why we are so happy, please read a few of the comments below.
"Our previous carrier was over billing our services, over billing state and local taxes, billing for services that had been disconnected, and not responding to our billing disputes. We contacted the HelpDesk at Cooperative Communications and they upgraded and implemented our network with a new carrier, at rates far below our previous contract. They also analyzed 24 months of the previous carrier's billing and secured a credit of over $90,000 against billing errors, with a refund check of over $61,000. We will never buy network services without going through Cooperative Communications." Verna Gebhardt Director of Information Systems Hirschbach Motor Lines / Van-Pak
Cooperative implemented Qwest services for the HQ location of Campgrounds of America, Inc., and over 470 campgrounds throughout the United States. Over 800 toll free numbers were moved from the previous carrier to Qwest during the week prior to the 2009 Memorial Day holiday, a very busy time for KOA. "The transition process went very smoothly with Cooperative Communications living up to their promises of fast and efficient service to the KOA system" Lori Regele, Assistant Vice President KOA Franchisee Services
"Our carrier was billing for services that were disconnected and doing nothing to correct the problem. In fact, they reported us to a collections agency who called the president of our company demanding payment. I contacted the ComHelpDesk asking if they could help. Within a week the carrier was forced to post a credit of $3,984 to our account, send a letter of apology to our president, and a letter to the collections agency accepting responsibility for the error." Clara Young TCM, Modular Transportation, Inc.
"Our company was being overcharged and we didn't even know it - we got
credits, you have our loyalty and gratitude!" "Anyone who works with a carrier WITHOUT a Coop
agent is nuts - like showing up in court without a lawyer. Thanks for
always making us feel important and taking time to answer questions -
without smirking." "We've saved hundreds of hours because one call to
Cooperative is so much faster than sitting on hold with some carrier
service representative." | ||||||||||||||||
» p.s. It's nice to meet you and thanks very much for taking the time to poke around our web site. |
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